Illinois Governor Bruce Rauner has declared a state disaster in Cook, Kane, Lake and McHenry counties due to significant flooding. Because of this disaster UCT is following guidelines issued by the governor to help those in the impacted areas, including UCT members.
- UCT will withdraw any cancellation or nonrenewal notices issued on or after July 12, 2017, on any in-force policy issued to an affected policyholder. No new cancellation or nonrenewal notices will be issued to affected policyholders until September 30, 2017, or a later time if deemed reasonable given an individual member’s circumstance.
- Affected policyholders will be granted a minimum 60 day extension on any and all policy provisions or other requirements that impose a time limit for an insured or claimant to perform any act, including the submission of a claim or proof of loss, reporting of information, submission of bills, or payment of funds.
- UCT will consider exceptions to policy or contract requirements in instances where a member is displaced from his or her home and is unable to obtain non-emergency medical service from a network provider.
- In the event repairs on affected property cannot be completed within the time period required under any policy, or within the 90-day time period for repairs prior to termination due to condition of the property, UCT will provide policyholders with an extension of at least 60 days to make such repairs.
- UCT policyholders in the affected areas can contact the Illinois Department of Insurance with any questions or concerns, by calling the department’s toll-free complaint hotline at 1-866-445-5364.