Contact Us

MAILING ADDRESS

P.O. Box 519
Stuart, VA 24171 (map)
Phone: 614.487.9680
Toll Free: 800.848.0123
Fax: 614.487.9675

Office hours
Monday through Thursday: 9:00 a.m. – 3:00 p.m., Eastern Time
Friday: 9:00 a.m. – 12:00 p.m., Eastern Time

IMPORTANT INFORMATION: Please read before contacting us.

The Order of United Commercial Travelers of America (UCT) is now under court ordered rehabilitation as of June 7, 2023.

 Effective 1/1/24, the UCT Medicare Supplement, Short-Term Convalescent Care, and Dental, Vision, and Hearing policies have been transferred to new insurance carriers.

UCT IS NO LONGER PROVIDING SERVICE FOR ANY OF THESE POLICIES WITH DATES OF SERVICE AFTER 1/1/2024.

The NEW carrier is information is as follows:

Medicare Supplement and Short-Term Convalescent Care Policies

The new carrier is Idealife Life Insurance Company effective 1-1-2024.

If you need CLAIMS STATUS or ELIGIBILITY for a Medicare supplement policy or a Short-Term Convalescent Care policy, IdeaLife can be reached by telephone at 833-658-2845 or by fax at 336-609-8979. Providers looking for eligibility or claim status can also go to their website at www.provlookup.com/idealife.

Dental, Vision, and Hearing Policies

The new carrier is Ameritas effective 1-1-2024.

If you need CLAIMS STATUS or ELIGIBILITY for a Dental, Vision, & Hearing policy, Ameritas can be reached at 1-800-300-9566.

DEPARTMENT EXTENSIONS/EMAILS

Customer Service – x1300
customerservice@uct.org

Claims – x1300
claimservices@uct.org

Agent Services – x1304
agentservices@uct.org